Shipping Policy

Shipping Policy

Purchases are shipped from our warehouse in Jamshedpur, Jharkhand by courier.

Order Deliveries Will Be Made Between

  • 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
  • Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, the brand takes no responsibility for goods signed by an alternative person.
  • Certain courier partners may request an OTP to complete delivery. This will need to be provided for completion of delivery. OTP will be sent to the number inputted at time of placing the order.
  • Neev Herbal Handmade Soaps is not responsible for damage after delivery.
  • For all claims for shortages or damages must be reported to customer service within 48 hours of the day of delivery.
  • Shipping charges are 50rs per order, upto orders worth rs. 1000. Above which, delivery is free.